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Clearview AI and Facial Recognition

The New York Times has a long story about Clearview AI, a small company that scrapes identified photos of people from pretty much everywhere, and then uses unstated magical AI technology to identify people in…

Artificial Personas and Public Discourse

Presidential-campaign season is officially, officially, upon us now, which means it's time to confront the weird and insidious ways in which technology is warping politics. One of the biggest threats on the horizon: Artificial personas…

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Franchise Marketing: How People Buy Now

Posted by MiriamEllisThis post contains an excerpt from our new primer: The Practical Guide to Franchise Marketing. Planet Fitness, Great Clips, Ace Hardware… you can imagine the sense of achievement the leadership of these famous franchises…